What is a person account in the nCino platform?

A person account in the nCino platform is effectively a record that merges both relationship and contact functionalities. This type of account is particularly beneficial for managing individual consumers who require a comprehensive view of their interactions with the financial institution.

When using a person account, it integrates features typically associated with both account and contact records. This means that financial institutions can easily track client relationships, service interactions, and financial histories all in one place, simplifying customer relationship management and enhancing customer service.

By combining these functionalities, person accounts create a streamlined approach for wealth management services, personal banking, and other areas where an individual client’s data and contact information are crucial for effective service delivery. This holistic view allows financial institutions to provide better, personalized service to their clients.