Which statement about nCino's customization is true?

The statement regarding customization being potentially negatively impacted by future releases is accurate. In the realm of software, particularly in a platform like nCino that frequently introduces updates and enhancements, customizations made by users may not always seamlessly integrate with new features or functionalities introduced in future releases. This means that when nCino updates its system, any customizations could become incompatible or may require adjustments to continue functioning as intended.

This reveals the inherent risk involved in customizing software as opposed to configuring existing features, which are typically designed to work with new updates. Therefore, while customization can provide tailored solutions to meet specific business needs, it can introduce challenges and complications with system upgrades and maintenance, highlighting the importance of careful consideration when implementing customized solutions.